Front Street Surgery
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
There is good access for the disabled to all of our consultation rooms at Front Street Surgery which are on the ground floor. Two designated parking bays are adjacent to the surgery entrance and the surgery has wide doors to allow for wheelchair access.
Check In Touch Screen
We now have a touch sensitive check in screen at reception to enable you to quickly check in for your appointment.
You can find the online services tab under the Further Information heading on the right hand side of this page. This link is used to access online repeat prescription requests and online appointment booking.
You will be able to view your detailed coded online medical record by the end of March 2016. We are currently trialling this with some of our patients.
All patients at this practice are allocated a named GP. You are still welcome to book appointments with the GP of your choice, subject to their availability, but your named GP is responsible for your overall care. Please ask at reception if you would like to know who your named GP is.
With effect from Monday 28th November 2016, the telephones will be unmanned between 12.30pm and 1.30pm Monday to Friday. This is to allow the reception staff time to undertake other important administrative tasks to ensure the smooth running of the practice. The surgery itself remains open during these times. If you require a doctor in an emergency between 12.30pm and 1.30pm please telephone 01904 721938.