Front Street Surgery
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
You can use the online services buttons at the bottom of this page or under the Further Information heading on the right hand side of the page to book or cancel appointments, request medication etc.
From Monday 5th June, the practice will be introducing an improved system of booking appointments, to provide better access for our patients.
When you phone the surgery, please be prepared to answer a few questions so that we can make sure the most appropriate member of the team helps you.
You can order your repeat prescriptions from us in a number of ways:-
Please note, however, that due to medicolegal reasons we are unable to take prescription requests over the phone.
From October 2016 we are implementing a system of holding a patient's annual review in the month of their birthday. Please remember to make your review appointment
Check In Touch Screen
We have a touch sensitive check in screen near the front door at our Acomb surgery to enable you to avoid waiting and quickly check in for your appointment.
The telephones are unmanned between 12.30pm and 1.30pm Monday to Friday. This is to allow the reception staff time to undertake other important administrative tasks to ensure the smooth running of the practice. The surgery itself remains open during these times. If you require a doctor in an emergency between 12.30pm and 1.30pm please telephone 01904 721938.
There is good access for the disabled to all of our consultation rooms at Front Street Surgery which are on the ground floor. Disabled patients are welcome to use any of the available spaces in the surgery car park. The surgery has wide doors to allow for wheelchair access.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
All patients at this practice are allocated a named GP. You are still welcome to book appointments with the GP of your choice, subject to their availability, but your named GP is responsible for your overall care. Please ask at reception if you would like to know who your named GP is.
YOURPHYSIO is the NHS Physiotherapy website for the Vale of York (York, Selby, Malton) and the East Riding. The aim of the website is to provide help and information to assist you in the early management of common injuries and pain problems. We also offer detailed guidance on living with a long term condition such as osteoarthritis.
The second aim of the website is to promote and support long term musculoskeletal health. You will find lots of information and resources on the website to help you get and stay active, stay healthy at work, and manage your physical health alongside your mental health.